Education 

Ontario Secondary School Diploma 2014 -​        ​Sir Oliver Mowat C.I.  Animal Care Attendant 2018​            ​-Durham College 

Child and  Youth Care Practitioner- Currently studying 

Licenses and Certificates 

WHMIS Training 

Minister of Labour Health and Safety Certificate 

Workplace Violence and Harassment Prevention 

First aid and CPR Training

Smart Serve

Skills & Highlights 

Customer Service 

• Excellent verbal communication skills and strong interpersonal skills
• Extremely Friendly and Customer Oriented
• Excellent Relationship Building and Conflict Resolution Skills

Office 

• Exceptional ability to organize tasks and manage time efficiently
• Able to work well in a fast paced and stressful environment
• Confident with Basic Computer Skills

Leadership 

• Ability to work under pressure with enthusiasm and take initiative in the workplace
• Extremely creative on the spot and goal orientated
• Extraordinary leadership skills and ability to work well in a team while remaining focused on customer satisfaction
• Confident in Communication with Team Members and Customers

Work Experience 

Letter Carrier | Canada Post ||Part Time |Dec 2019-present​            

• Received signed receipts for mail, complete paperwork and collect applicable charges
• Sort mail for delivery
• Deliver to both residential and business locations
• Operate a step van to deliver mail

Dog Daycare Attendant | Doggie Basics Full Time |Oct 2018 - Dec 2019​

• Care for 20-40 dogs daily
• In charge of exercise and food as well as assessing them in their everyday environment Ensure the dogs are always well behaved and safe
• In charge of keeping the indoor and outdoor environment clean and organized
• Take part in the sales and retail of dog necessities

Paint Associate\Cashier Associate | Home Depot | Part Time | Mar 2015 – Aug 2018​                       

• In charge of the creation and maintenance of many kinds of paint
• Mix multiple paints to create the desired colour for Customers
• Inputting data into the computer to be informed on which paints to mix
• Provide fast and friendly service by actively seeking customers out
• Receive payments and issuing receipts, keeping track of all cash and credit transactions

Home Child Care | Sept 2013 - December 2020  

• Provide a positive check out\ return experience.              
• Highly skilled in supervising and interacting with children positively as well as setting appropriate limits to behavior
• Developed and implanted daily programming and routines such as outings and bedtime routines to the family home
• Strong ability to understand and follow specific directions and expectations for each child to ensure the best care

Volunteer Experience 

Administration | NSA Canada | Sept 2011 – October 2020​  

• Assisted with event set up, organization and take down
• Received and shipped store orders to clients and handled transactions regularly
• Provided legendary customer service throughout conflicts